TQM Unit 4
UNIT - IV TQM TOOLS AND TECHNIQUES II
Control Charts
Process Capability
Concepts of Six Sigma
Quality FunctionDevelopment (QFD)
Taguchi quality loss function
TPM - Concepts, improvementneeds
Performance measures.
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Study Material 1: Control charts for variables and attributes
Study Material 2: QFD, Taguchi quality loss function and TPM
