TQM Unit 3
UNIT - III TQM TOOLS AND TECHNIQUES I
The seven traditional tools of quality
New management tools
Six sigma:Concepts, Methodology, applications to manufacturing, service sector includingIT
Bench marking - Reason to bench mark, Bench marking process
FMEA -Stages, Types.
Download links:
Study Material 1: Traditional and new seven QC tools
Study Material 2: Six sigma, Benchmarking and FMEA